SnapDesk’s agents are able to query the measurements from your IT system and prepare them for you in various ways. Query measurements in an efficient and optimized way by using different strategies.
Systems – Define the physical hosts
Systems represents the physical host, which assumes certain functions within the IT environment.
Services – Configure the method of measurement query
The service includes the configuration of a timed measurement query. Here, the timing, which is the cyclic transmission of measured values, is specified by the corresponding rate. The following types are available to the service in order to query the measurements:
- Hypertext Transfer Protocol (HTTP)
- Java Database Connectivity (JDBC)
- Java Management Extension (JMX)
- Command line call
- Simple network contact (Ping)
- Network port test (Port)
- Simple Network Management Protocol (SNMP)
- Definable formula
Agents – Let the measurements be collected and processed
Agents are lightweight utilities that can either be installed on the target system or on a central location within your network. The agents are then assigned to the monitoring systems and assume control of the respective measurement queries. The collected data is then sent over the internet to SnapDesk.
Receive immediate notifications of system state changes
The excellent notification system with SnapDesk is capable of informing you at all times about system errors per email or SMS (charge). Care has been taken that you are not flooded with information, but instead receive consolidated informative notifications enabling you to make the right decisions.