Snapdesk IT-Monitoring

Security through two-factor authentication, ACL’s and secure transmission

In the development of SnapDesk, great attention to detail was paid in the area of data security. The platform provides a variety of security mechanisms in order to prevent an unauthorized intrusion into the system.

Two-factor authentication protects you against spying on your credentials

The optional two-factor authentication prevents unauthorized persons from spying on your credentials, and gaining access to SnapDesk. Logging in consists of two steps:

  • Your password
  • Security key – one-time password

The one-time password is automatically generated, in which either time or event based passwords are calculated. Only you know the password, and the generated key is only available through physical possession. This combination makes it very difficult for someone else to gain unauthorized access.

ACL – IP based access restrictions deny unauthorized access

By using an Access Control List, you can control access to SnapDesk based on IP-address ranges. This allows for protected access, especially when using corporate networks or VPN’s.
Password complexity makes reckless handling difficult

Access to the platform requires assigning passwords, which must have the following complexity:

  • At least 8 characters long
  • At least 1 number or special character
  • At least 1 uppercase or lowercase letter

SSL secured transmission

The use of SnapDesk requires the use of encrypted connections using SSL. This secures your sensitive data during transmission to the SnapDesk system. Additionally, the SSL certificate prevents you from accidentally sending data to an unauthorized system.

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